FAQ Section
1. What are your main products?
We specialize in manufacturing and supplying:
- Diesel engines
- Air-cooled and water-cooled diesel generators
- Diesel water pumps
- Diesel generator sets with power ranges from 4 KVA to 625 KVA
2. Do you provide custom services?
Yes, we offer OEM services. Our team of engineers can design and produce products tailored to your specific requirements.
3. What is the scale and capacity of your factory?
Our factory covers an area of over 200,000 square meters, equipped with 6 production lines, and has an annual output of 100,000 diesel engines.
4. Are your products certified?
Yes, our products hold multiple invention patents and are fully certified with CE and ISO9001 standards.
5. Which countries or regions do you export to?
We have exported our products to more than 50 countries and have established partnerships with nearly 100 distributors worldwide.
6. Do you provide after-sales service?
Yes, we offer comprehensive after-sales support, including technical consultations, installation guidance, and repair services. If you encounter any issues, feel free to contact us.
7. How can I request a quotation?
You can reach out to us for a detailed quotation through the following:
- Phone: +86 19901508088
- Email: marson@generatorsr.com
8. How long does delivery take?
For standard products, delivery typically takes 15-30 days. For custom orders, the lead time will be confirmed based on specific requirements.
9. What payment methods do you accept?
We accept various payment methods, including Telegraphic Transfer (T/T) and Letters of Credit (L/C). Terms can be negotiated based on your order.
10. How do you ensure product quality?
We strictly adhere to ISO9001 standards in our production process, and every product undergoes rigorous testing before leaving the factory to ensure performance and reliability.
- +86 199 0150 8088
- marson@generatorsr.com
- East side of Gong 7 Road, Maba Industrial zone, XuYi District, Huai An, Jiangsu, China
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- +86 199 0150 8088
- marson@generatorsr.com
- East side of Gong 7 Road, Maba Industrial zone, XuYi District, Huai An, Jiangsu, China